Effective date: 10 September 2025
At WordWorx, we are committed to protecting the privacy of our website visitors, clients, and subscribers. This Privacy Policy explains how we collect, use, and safeguard personal information in line with the EU General Data Protection Regulation (GDPR). By using our website or services, you consent to the practices described here.
1. Information We Collect
We may collect personal information when you:
- Subscribe to our newsletter
- Contact us through the website or email
- Provide information in connection with a project or service
This information may include:
- Name
- Email address
- Company details
- Any additional information you provide voluntarily
2. How We Use Personal Information
We may use the information you provide to:
- Communicate with you about our services
- Send newsletters, updates, or relevant communications (only if you have subscribed)
- Respond to your inquiries or requests
- Manage and deliver contracted services
- Improve our website and user experience
3. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Consent (e.g., subscribing to newsletters)
- Contractual necessity (e.g., delivering services you have engaged us for)
- Legitimate interests (e.g., maintaining client relationships, business development)
- Compliance with legal obligations
4. Data Storage and Security
- Personal data is stored securely using trusted third-party providers (e.g., Google Drive, Dropbox, bookkeeping and CRM systems).
- We take appropriate organisational and technical measures to protect your data.
- However, no online transmission or storage system can be 100% secure. WordWorx cannot accept liability for breaches beyond its reasonable control.
5. Data Sharing
We do not sell, trade, or rent personal data to third parties.
We may share limited information with trusted service providers who support our business (e.g., invoicing, email marketing tools). These parties are required to keep your information secure and process it only for agreed purposes.
6. Your Rights (GDPR)
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally possible)
- Withdraw consent at any time (e.g., unsubscribe from newsletters)
- Restrict or object to processing in certain circumstances
- Request data portability (to receive your data in a structured format)
Requests can be made by contacting us (see Section 12 below).
7. Newsletters and Opt-Out
If you subscribe to our newsletter, you will only receive it with your explicit consent. You can unsubscribe at any time using the opt-out link included in each email.
8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. International Clients
As WordWorx serves clients across the EU and internationally, we ensure compliance with GDPR requirements for cross-border data transfers within the EU. For clients outside the EU, equivalent safeguards are applied.
10. Emails and Leads
- If you contact WordWorx for business purposes, your email address and details may be stored securely in our database as a potential lead, even if you have not become a client.
- We will never send you newsletters, mass mailings, or promotional campaigns without your explicit consent.
- You may request at any time that your contact details be removed from our database.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the effective date shown at the top.
12. Contact
If you have any questions or concerns about this Privacy Policy or the way your data is handled, please contact:
WordWorx – Elizabeth Joss
Registered in The Hague, the Netherlands
Website: www.elizabethjoss.com
Email: info@elizabethjoss.com
KvK number: 60339012